Things are a little backed up on our end with a high volume of hobbyists that ordered our resin kits.

We're not making any physical kits in-house anymore, but we are fulfilling any back orders on file. We are only offering 3D printable STL file downloads. This store is meant for hobbyists that 3D print at home. Please read the product description before you purchase files.

If you ordered a physical kit before we stopped printing...

Rest assured, we're working hard to ship your order as soon as possible while caring for the health and safety of our team members. You'll automatically receive a tracking number and link in an automatic email as soon as your order ships. Nothing to do on your part. We're taking care of it.

Thank you for your understanding!

Unfortunately, due to the nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. 

Unfortunately, no. Once an order is placed, you are unable to cancel or modify the order. This is because all products are printed on demand. Once you order they are sent to production. All sales are final. So sorry for any inconvenience!

Yes! Please contact our Customer Care team by clicking the button at the bottom right hand corner of this page to message us.

Provide your order number, original email address, and the updated email address so that we may make the changes for you.

Yes! Please contact our Customer Care team by clicking the button at the bottom right hand corner of this page to message us.

Please provide your order number and the updated address ASAP because we are only able to make changes to your order if it has not yet entered the packing process.

 Unfortunately, we can't change your shipping address from a domestic US address to an International address or vice versa because of the shipping cost already paid.

Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.

Oh no! Please contact our Customer Care team by clicking the button at the bottom right hand corner of this page to message us within 14 days of delivery with your order number and a list of the missing items. We will get back to you asap!

**Discontinued items will be issued store credit for the amount paid.

We’re so sorry for the mix-up with your order! Please contact our Customer Care team by clicking the button at the bottom right hand corner of this page to message us with your order number and a list of the products you did receive.

Please note that all order issues must be reported within 14 days of delivery. We’ll get YOUR order sent out asap!

Please contact our Customer Care team by clicking the button at the bottom right hand corner of this page to message us with your order number and a list of the products that were damaged within 14 days of delivery so that we may help you further. Please be sure to provide photos of your broken items as well as the name of the affected items so we can best assist you!

We’re so sorry for the mix-up with your order! Please contact our Customer Care team by clicking the button at the bottom right hand corner of this page to message us with your order number and a list of the products you did receive.

Please note that all order issues must be reported within 14 days of delivery. We’ll get YOUR order sent out asap!

Oh no! We do our best to get your order to you in perfect condition, but we understand that mistakes can happen. Your complete satisfaction is our top priority and we will gladly assist you with any issues with your order. Please contact our Customer Care team by clicking the button in the bottom right hand corner of this page to message us within 14 days of delivery so that we may help you further. Please note that you may be required to provide photos of your goodies in order for our team to best assist you.

No, these files are for personal home use only. These are not intended for commercial use.

No, they are not because we've found that people have different printers, print bed sizes, and prefer to create their own support trees.

Regular super glue or epoxy works, plastic glue will not work if you're printing these kits in resin. Gorilla Glue is available from any marketplace such as Amazon or a craft store.

Parts can be painted with all standard hobby paints, but an underlay of primer is recommended.

Yes, you should absolutely use a primer with our kits, especially if you're printing these in resin. The main reasons for applying a primer coat are as follows:

Showing up surface defects

Improve the adhesion of topcoats

Reduce the overall thickness of paint needed

Pre-shading

We discontinued printing physical kits due to logistical issues. We are sad your favorite product has been discontinued as well. You can still order them as STLs. All conversion kits are being converted to full kits.

We are moving away from printing and sticking with what we love and do best: designing cool stuff for you to print at home.

Boldly go here to join our Away Team, where we announce new product releases. You also get a $5 OFF coupon when you sign-up!

Because all of our designs require us to test them, we cannot give you an exact date when something will be released. We'll be sure to let you know when it's available through our Away Team.

Keep in mind that we are no longer 3D printing anything. We are focusing on more sustainable practices and STLs only. While you're waiting, you can follow us on Facebook! 

Currently, we do not accept custom design work, but we are always open to suggestions for future kits.

We currently don’t have a phone number for customer service inquiries, but we recommend taking a look around our Codex to find answers to your questions/concerns.

If you can’t find what you’re looking for or need help regarding your order, our Customer Care Team will be more than happy to assist you. You may message us at the bottom right hand corner of this website.

Unfortunately, due to the nature of our products, we are unable to offer refunds, returns, or exchanges. All sales are final.

 If you have any questions, please contact our Customer Care team by messaging us with the button at the bottom right hand side of our website.

Unfortunately, we have a no return, refund, or exchange policy in place for gifts because all of our products are handcrafted and printed on demand. We apologize for any inconvenience this may cause!

So sorry for the issue! Unfortunately, we are only able to issue a refund to the original point of purchase for the order. Please reach out to your bank for more information on how to reroute the funds to the correct account.

If you return your order to us:

Unfortunately, due to the nature of our products, our return policy does not offer returns! All sales are final. If you choose to return your order to us, the order will be refused at our HQ once it is determined to be an unauthorized return.

If your package was returned to us by UPS or USPS:

We’re so sorry to hear that your order is coming back to us! Unfortunately, we are unable to reship a package that is determined to be undeliverable by UPS or USPS. We are also unable to provide more detailed information as to why your order was returned.

You can use your tracking number to estimate when your package will return to us. We will issue a refund once we physically receive your order back at our HQ and confirm that your package was undeliverable. If you would like to purchase the same items, you will need to place another order. We apologize for any inconvenience this may cause!

We accept all major credit cards, Apple Pay, GooglePay, and Apple Pay.

While some things last forever, our discount codes do not. All discount codes will come with an expiration date at the time that they are issued so that you can plan your shopping date accordingly!

Please keep in mind that discount codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.

We recommend copying and pasting your exact code into the coupon box to apply your discount.

Keep in mind that promo codes cannot be combined, nor can they be applied towards shipping. Exclusions include but are not limited to: newly launched collections, products on last call or already discounted, and select kits/sets/collaborations.

They typically cannot be used during sales, promotions, or holidays.

Unfortunately, coupon codes cannot be combined, nor can multiple codes be applied to a single order. Coupon codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.

Always make sure to review your order summary prior to completing checkout to make sure you are snagging the best deal!

Unfortunately, we are unable to honor any promotions for orders placed outside of the promotional time frame as this would be unfair to the rest of our customers. We’re so sorry for any inconvenience, and appreciate your understanding!

Unfortunately, we have a no return, refund, or exchange policy in place for gifts because all of our products are handcrafted and printed on demand. We apologize for any inconvenience this may cause!

If your credit card was declined when you first tried to place your order, you’ll see a pending transaction in your account. Don’t fret! We do not capture funds for declined transactions, and this charge will automatically drop off your statement within a few business days.

When placing an order, the final total you see during checkout is in USD. Once your bank pulls the funds, they will account for the current exchange rate. Your bank may or may not charge additional fees for international transactions.

Please reach out to your bank for more information on any additional charges/fees!